# Fix a place's location on the map

> What the Exact, Approximate and No coordinates statuses mean, and how to put a place's pin on the right door.

Source: https://navify.tech/help/fix-a-place-location/
Date: 2026-11-04 · Places

---

When you save or import a place, Navify finds its address on the map in the background, using OpenStreetMap. Most addresses are found exactly. Some need your help.

## The three statuses

The **Places** list shows a location status for each place:

| Location | What it means | What to do |
|---|---|---|
| **Exact** | The address was found | Nothing |
| **Approximate** | The street was found, but not the number | Check the pin and fix it if needed |
| **No coordinates** | Not located yet, or the address was not found | Wait and reload, or fix the address |

Only places that are **published and have coordinates** appear in your store.

## Fix an approximate location

1. Open the place.
2. On the map, drag the pin to the right door.
3. Save, then use **Mark as checked**.

A pin you place by hand is kept, even when you later edit other fields of the place. To let the app locate the address again, use **Locate again**.

## Fix a place with no coordinates

- **Just added?** Locating takes a few seconds per place, longer after a big import. Reload the page.
- **Still nothing?** Check the address: street, number, city, postal code and country. A missing country or a typo in the city is the most common cause.
- **New street not on the map yet?** Type the latitude and longitude, or drag the pin.

## Why this matters

Distances, "Use my location" and the nearest store on the product page all depend on the pin. A pin on the wrong block sends customers to the wrong door.